PARKONIC is a smart parking system using AI and license plate recognition (LPR) to provide seamless entry and exit across the UAE.

PARKONIC OS is our Smart Mobility Operating System that manages:

  • access control
  • license plate recognition
  • payments
  • live parking sessions
  • membership
  • analytics

No. Parking fees and rules are set individually by each property — not by PARKONIC.

Just drive in. The camera automatically reads your plate.

Yes. PARKONIC detects vehicles whether the barrier is open or closed.

Grace periods depend on each property's policy.

Depending on the property, sessions may take 1-3 minutes to sync.

Most GCC plates are detected by the system.

For the best experience, use the PARKONIC App to view your live session, updates, and payment options. If you don't have the app yet, you can also scan the QR code at payment stations.

This may happen if you've registered multiple vehicles and they are also parked at a PARKONIC location

Pay your fee, then drive to the barrier. The system verifies payment and opens automatically.

The system will record an unpaid session. Payment may be required before next entry or the property may treat it as a violation based on their policy.

No. Once you exit, the session is closed and cannot be reactivated.

You can pay via:

  1. PARKONIC App
  2. QR Code
  3. Parking payment machines (if available)

If no payment is made before exit, the parking fee will be automatically charged to your SALIK account linked to the vehicle.

For a quick video tutorial, click here.

  1. credit/debit card
  2. Online payment via the PARKONIC App
  3. SALIK account (automatic deduction)

Cash is not supported. If no payment is made before exit, the parking fee will be automatically charged to your SALIK account linked to the vehicle.

Exit gates do not support payments. You must pay before reaching the exit.

It allows quick and easy one-time parking payment without using the app.

Try:

  • increasing brightness
  • refreshing your browser
  • using mobile data instead of WiFi

Or use the PARKONIC App instead.

The app is optional — but highly recommended for the best experience.

  • Manage multiple vehicles
  • Track sessions
  • Pay instantly
  • View history and receipts
  • Activate memberships
  • Receive entry/exit notifications

Possible reasons:

  • 1-3 minute sync delay
  • incorrect plate format

Enter the membership PIN provided by the property in the PARKONIC App.

No. Memberships are location-specific.

Yes. You can add and manage multiple vehicles through the app.

Only if the property allows multi-vehicle membership.

This varies per location.

Generally, refunds are not available once a vehicle has exited.

No. PARKONIC only detects potential violations.

Fines, if applicable, are issued solely by authorities or the property.

Depends on property policy. Examples:

  • unpaid parking
  • tailgating
  • unauthorized parking zones
  • misuse of special areas

You must contact the issuing authority or property management.

Yes. Motorcycles entering a PARKONIC-managed car park will be detected and charged according to the site's policy.

Yes — each entry starts a new session.

Depends on the property's parking rate structure and grace period rules.

Helpdesk: 800-PARKONIC (72756642)

Email: helpdesk@parkonic.com