Terms of Use

Use of the PARKONIC Service may be subject to additional terms and conditions presented by PARKONIC, incorporated by this reference into these Terms.

By signing up for, or otherwise using, the PARKONIC Service, you agree to these Terms. If you do not agree to these Terms, you must not use the PARKONIC Service.

PARKONIC Service

We provide numerous PARKONIC Service options. There are PARKONIC Service options provided that require payment before they can be accessed (the "Membership Subscriptions").

We may also offer promotional plans, memberships, or services, including offerings of third-party products and services. We are not responsible for the products and services provided by such third parties.

Service Limitations and Modifications

We use reasonable care and skill to keep the PARKONIC Service operational and to provide you with a personalized parking experience.

However, our service offerings and their availability may change from time to time and subject to applicable laws, without liability to you, for example:

  • The PARKONIC Service may experience temporary interruptions due to technical difficulties, maintenance or testing, or updates, including those required to reflect changes in relevant laws and regulatory requirements.

  • We aim to evolve and improve our Services constantly. We may modify, suspend, or stop (permanently or temporarily) providing all or part of the PARKONIC Service (including functions, features, membership subscription plans, and promotional offerings).

  • PARKONIC has no obligation to provide any specific content through the PARKONIC Service.

PARKONIC has no liability to you, nor any obligation to provide a refund to you, in connection with the internet or other service outages or failures caused by the actions of government authorities, other third parties, or events beyond our control.

Use of the PARKONIC Service

Creating a PARKONIC Account

You may need to create a PARKONIC account to use all or part of the PARKONIC Service. Your username and password are for your use only and should be kept confidential.

Contact our Customer Support Team if your username or password is lost or stolen or if you believe there has been unauthorized access to your account.

Payments

To pay for your parking charges, you must top up the balance of your PARKONIC Wallet directly from PARKONIC App or pay online through PARKONIC Payment Portal.

Customer Support, Information, Questions, Complaints

For customer support with a PARKONIC account- and payment-related questions ("Customer Support Queries"), contact our Customer Support at 800 PARKONIC (72756642) or send us an email at helpdesk@parkonic.com

Vehicle Allowance at PARKONIC

Membership-Based Vehicle Allowance at PARKONIC

The allowance of vehicles within the PARKONIC location is based on the number of membership packages that have been purchased.Should there be any additional vehicles, parking fees will be charged based on the applicable rates at the location.

Membership Program

PARKONIC Membership Program is an exclusive offering provided by PARKONIC. The PARKONIC Membership is only available through the PARKONIC App and is subject to the terms and conditions outlined herein.

Eligibility

PARKONIC Membership is available only for select PARKONIC Car Park Locations. It is not available for all PARKONIC Car Park Locations. Users must verify the availability of the Membership Program at their desired location through the PARKONIC App.

Membership Purchase

Users can purchase PARKONIC Membership through the PARKONIC App. Each membership is valid for one location only and allows registration and parking of one car at a time.

Membership Benefits

PARKONIC Membership provides exclusive benefits and privileges to members, which may include but are not limited to discounts on parking fees, priority access to parking spaces, special promotions, or other perks. Members can learn about the benefits and terms associated with the Membership Program through the PARKONIC App

About these Terms

Changes

We have the right to make some changes to the Terms (including any additional PARKONIC terms and conditions) from time to time. We will notify you of such changes by any reasonable means (before they take effect). It includes posting a revised Agreement on the applicable PARKONIC Service (for material changes, we will put on notice by email, an in-service pop-up message, or other means).

Your use of the PARKONIC Service following any changes to these Terms will constitute your acceptance of such changes.

Assignment

PARKONIC may assign any or all of these Terms and may delegate, in whole or part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or part, nor transfer or sub-license your rights under these Terms to any third party.