Annual Membership

1. Refunds will only be issued within 14 days of the initial purchase of an annual membership.

2. To be eligible for a refund, the member must not have utilized any of the membership benefits or services.

3. Refunds will be processed using the same payment method used for the original purchase.

4. Once the refund is processed, the membership will be canceled, and the member will lose access to all associated benefits and services.

5. Any request for a refund after the 30-day period will not be considered.

Monthly Membership

1. Refunds will only be issued within 7 days of the initial purchase of a monthly membership.

2. To be eligible for a refund, the member must not have utilized any of the membership benefits or services.

3. Refunds will be processed using the same payment method used for the original purchase.

4. Once the refund is processed, the membership will be canceled, and the member will lose access to all associated benefits and services.

5. Any request for a refund after the 7-day period will not be considered.

1. Members are eligible to freeze their memberships for a period of maximum 3 months.

2. For the first month of freezing, there will be no charges.

3. Starting from the second month of freezing, a charge of AED 50 will be applied for each month of the freeze period.

To initiate a refund or freeze request, please follow these steps:

1. Contact our Customer Support Team at helpdesk@parkonic.com or 800-PARKONIC (72756642) to request a refund or freeze

2. Provide your membership details, including the date of purchase and any relevant information regarding your refund eligibility.

3. Our team will review your request and guide you through the refund process.

Refund Processing Time

Refunds will typically be processed within three business days from the date your request is approved.